Ordering

Have a special request on your order?

Specify your request in either the "Special instructions for seller" box on your checkout page or email customerservice@oldlutheran.com and include your order/invoice number.

Tips on placing a successful order with Old Lutheran.

Double-check the following:

  1. Have you entered the correct 3 digit CVV2 Code?

  2. Does the Bill To address match the address on your credit card statement?

  3. Does the Bill To Zip code match the zip code on your credit card statement?

What is the Card Verification Code and why do we need it?

Also known as CVV2 or CVC2, it is a three-digit number imprinted on the signature panel of Visa, MasterCard, and Discover cards to help internet merchants verify that the customer has a legitimate card in hand at the time of the order. Old Lutheran asks our customers for the CVV2 code and then our secure server sends it to the card Issuer as part of the authorization request. The card Issuer checks the CVV2 code to determine its validity, then sends a CVV2 result back to Old Lutheran along with the authorization. CVV2 is required on all Visa, MasterCard, and Discover cards. You must enter this 3-digit code in the CVV2 field during checkout in order to create a successful transaction.

Am I required to place my order online?

No, we accept mail, phone or fax orders as well as online orders. Please see our contact info at the bottom of this page to mail, phone or fax your order.

What credit cards do you accept?

We accept Visa, MasterCard, American Express & Discover.

 

Can you bill my church?

Please contact us at the number below and we will setup an account for your church.
Mailing Address:
Old Lutheran
1408 1st Avenue North
Moorhead, MN 56560

E-mail: customerservice@oldlutheran.com
Local Phone: 218-236-1224
Toll Free (US Only): 1-877-653-5884
Fax: 218-287-8005

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